Frequently Asked Questions

Below you can find a list of commonly asked questions from our customers. If you have a question that is not answered here please contact us today.

A comfortable main floor and a warm second floor is a common complaint with central air conditioning systems. This temperature variation is caused by the fact that cool air is heavy. Heavy air requires more effort to move, especially upwards. Your furnace fan has to work much harder to get the air up two stories. Additionally, cool air, unlike warm air, tends to fall, so that once you actually manage to get the air upstairs, it will naturally fall back to the first floor.

Life expectancy is one of those things that will vary widely from location to location. Obviously an air conditioning unit in warm climate will probably need to be replaced more frequently than units in cooler climates. How close you are located to the ocean will also be a factor. Generally speaking, units in cooler climates tend to last 15 to 18 years. In warmer climates the range is usually 11 to 15 years. Of course you are going to find exceptions to these numbers, but these can be used as a general guideline.

While many heating problems are obvious, sometimes it can be hard to tell if it's a time-sensitive emergency. Certain problems linger under the radar and can cause unseen damage, and others are immediate threats to health and safety

Always choose a filter that matches your blower's capacity. Standard filters work to keep your system and its ductwork clean, but they don't really improve indoor air quality. To do that you need a media filter. The media filter lies between the main return duct and the blower cabinet and improves dust and particle removal by seven times that of a standard filter. Replace your disposable filters every 2 months. If you have washable filters, they should be cleaned once a month.

Since they are electronic, programmable thermostats are more accurate and efficient than thermostats that contain mercury. With programmable thermostats you can control the temperature in your home at different times of day without ever touching your thermostat. Studies have shown that the installation of an energy-saving programmable thermostat can cut as much as a third off your utility bills.

Your heating system is a finely tuned piece of machinery that is designed to squeeze the most heat from your energy dollars. Your heating system operates for months on end and if one of the components of that system is not working in harmony with the rest of the furnace, you are losing efficiency and money. Annual maintenance can also spot dangerous operating conditions that could lead to the production of carbon monoxide, which could be a potentially deadly situation. A comprehensive annual safety inspection and precision tune up takes time and should be performed with care.